Launching 1 May 2026

Expert housing guidance for everyone.
Not just those who can afford it.

Nessa is your housing rights best friend — available on WhatsApp, 24 hours a day, in plain English. No appointment. No jargon. No waiting room.

N
Nessa — NestAid
Online
My landlord just gave me a letter saying I have to leave in 2 months. What do I do?
11:03 PM
Right, let's sort this. A couple of quick questions first — are you in England, and how long have you been renting there?
11:03 PM
Yes, England. 3 years.
11:04 PM
Good news — from 1 May 2026, Section 21 no-fault evictions are abolished. Your landlord cannot ask you to leave without a legal reason. This letter may not be valid. Can you tell me what it says at the top?
11:04 PM
I can generate a challenge letter for you right now, free of charge. 💪
11:04 PM
11M
UK renters with rights
most don't know they have
290K
Housing cases handled by
Citizens Advice in 2024/25
80%
Cut in legal aid for
housing since 2012
24/7
Nessa is available —
no appointment needed
Meet Nessa

Your housing rights best friend

Nessa isn't a chatbot reading from a script. She's a knowledgeable friend who happens to know housing law — warm, direct, and always in your corner.

📱

Lives in WhatsApp

No app to download, no account to create, no login required. Just message a number you save in your phone.

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Remembers your situation

Nessa keeps track of your case, your landlord, and every letter sent — so you never have to start from scratch.

✉️

Takes action for you

Nessa generates legally-worded letters, complaint forms, and tribunal applications — ready to send, not just advice about what to do.

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Always up to date

Nessa's knowledge base is maintained by a qualified housing law adviser and updated whenever the law changes.

What Nessa can help with
🏠 Eviction notices and Section 8 grounds
💰 Housing benefit and Universal Credit entitlements
🔧 Disrepair and landlord repair obligations
💳 Deposit disputes and protection schemes
📋 Rent increases and tribunal challenges
🚨 Illegal eviction — emergency guidance 24/7
1 May 2026

The Renters' Rights Act changes everything. Most renters don't know it yet.

Section 21 no-fault evictions are abolished. All tenancies become periodic. Bidding wars are banned. A new Private Landlord Ombudsman is coming. These are the most significant new rights for renters in a generation — and NestAid is the plain-English guide that makes them real.

Find out what changed for you
For Partners

NestAid works for institutions too

Whether you're a local council, a build-to-rent operator, or a housing association, Nessa reduces your caseload, your costs, and your compliance risk.

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Local Councils

Nessa handles routine housing enquiries, pre-qualifies complex cases, and reduces demand on your housing team — all while helping residents exercise their new RRA rights.

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Build-to-Rent Operators

Proactive benefit identification prevents arrears before they escalate. RRA compliance tools reduce tribunal risk. Resident welfare metrics for your ESG reporting. Nessa embedded in your resident portal.

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Housing Associations

Support your affordable housing residents with expert guidance they'd never otherwise access. Demonstrate social value to your institutional investors with real, measurable impact data.

Talk to us about a partnership →

"Every UK renter has rights. Most don't know what they are. NestAid changes that."

— NestAid Mission Statement

Nessa is ready.
Are you?

Message her on WhatsApp right now — no sign up, no download, no waiting.

Message Nessa now Partner with NestAid